FAQ
What are your toys made of?
Our toys are made of platinum cured silicone that has been tested and certified as skin safe. We use cosmetic grade mica and silicone pigments to color our toys. We aim to source all our mica from ethical suppliers.
How firm are your toys?
Our toys come in multiple firmness options
Firm/10A
Medium/00-50
Soft/00-30
Super Soft/00-20
Near Clear 00-31/NC31
Near Clear 00-45/NC45
Here is what that means. The shore firmness scale, the numbers and sometimes letters assigned to a firmness, measures firmness in samples of the same shape and size, and the silicone we get from our manufacturer is meant to be that firmness if we were to pour a sample in the same size and shape as the control that was tested. Because we are creating toys in a variety of shapes and sizes, how firm a toy feels will vary based on shape and size. So a large Chonk in our soft firmness may actually feel the same or a little firmer than a small chonk in medium firmness. Pigment and other silicone additives can also affect the firmness of a toy, the more pigment generally, the more firm a toy may feel. When we label a toy with a shore firmness or describe it with our firmness chart, that means that we have poured that toy using the silicone labeled as that firmness from the manufacturer. It does not mean that it will measure as that shore if you test it with a durometer at home, due to the factors we just discussed that can cause variation.
Near clear is more translucent silicone that works well for specialty pours such as colorshift or inclusions because of its clarity. Near clear 00-31 is similar to soft in firmness, and near clear 00-45 is similar to medium in firmness.
If you need a specific firmness to meet your preferences or for medical reasons, please let us know and we can help suggest an appropriate firmness for MTOs. While we cannot control every aspect of this material, we can advise pigment choices, shapes, sizes, etc, that may help better meet your firmness needs.
How do I care for my toy?
With proper cleaning, storing, and choosing the right lubes, your toy should have a very long lifespan. Take a look at our full care sheet here for care instructions
How do you package and ship toys?
We seal our toys in bags, wrap them in tissue paper as padding, and package them in discreet plain brown boxes. Our return address reads FG to protect your privacy and prevent someone else from guessing at what your fun new package contains.
How long will it take to get my toy?
For inventory toys, we aim to ship your toy within a week of purchase. We ship within the US with USPS and shipping generally takes 3-7 days. Inventory toys should get to you within two weeks of purchase.
When a toy has shipped, you should receive an email with a tracking number. Once a toy leaves our hands we do not have control over how fast it gets to you. If you have a problem with your toy not arriving on time or going missing after it has shipped, please contact your postal carrier.
MTOs are created within a month of ordering, once shipped they are subject to the same shipping times as inventory toys.
What is a drop/why are there no toys in stock?
An inventory drop, or drop, is a common occurrence in the fantasy toy community. This refers to a pre-decided time where new stock is placed in inventory at once. Drops can be a bit of a feeding frenzy, so if you are looking for a specific toy, we recommend being online when a drop occurs and purchasing quickly before it is gone. We do not do cart holds, if a toy is in your cart it can still be purchased by whoever checksout fastest with it.
We will announce drops on our social media, and also have a notification at the top of our homepage that lets you know when our next drop is planned. We also do a pre-shop period for an hour before a drop so that our customers have a chance to read the listings fully for any whoopses or notes and decide on what they might want without the pressure of a split second time limit.
If you do not see any toys currently in stock, take a look at when the next drop will be, or head over to our MTOs section to order a toy made just for you!
What is Pre-Shop?
Pre-shop is an hour time period before a drop where we make the new product listings visible but not yet purchase-able. This allows you time to read the entire listing and think about purchases in a low pressure environment before inventory becomes available for purchase.
What are customs/MTOs/do you do customs?
A custom is any toy that is made in the firmness/size/color of your choosing. We offer limited customs that we call made-to-orders or MTOs. You are able to choose the model, size, and firmness, and then choose from select pour types and colors. We do not do every pour style or color combination we are capable of as MTOs. They are limited to allow them to fit into our workflow and so that any shop employee is able to pour them. We also do not do MTOs in near clear.
Do you accept cancellations/returns?
We do not accept cancellations or returns, and do not issue refunds under most circumstances. Please be sure of your purchase before ordering. For our full refund and cancellation policy go here.
What is a Whoops?
A whoops is a toy that has a defect such as nicks, tears, or air bubbles. While these defects do not affect the use or safety of your toy, it may need some extra care to keep it clean. We will not sell toys with defects we consider unsafe. Our models, molds, and toys are all handcrafted by us and so texture variation, small scuffs, and surface imperfections are normal and not considered defects.
The difference between a whoops and a mold quirk comes in how it affects the toy. Mold imperfections are in every model cast with that mold. The silicone is poured into the mold as a viscous liquid, it fills the mold, and it cures to that shape. There may be some areas with surface texture or small divots or blips of silicone that look very similar to an air bubble or nick. A mold quirk such as a divot, scuff, or surface texture, should act no different than intentional fine textures such as ridges, creases, or wrinkles. It should not present a weak spot on the toy, it is an aesthetic variation only. A nick that occurs after a toy has cured, during demolding or during cleaning and handling before its sent out, will have an uneven surface with microtears, and that can require extra time to carefully clean after use, or gentler care so as not to cause further damage.
What about aesthetic Whoopses like pigment freckles or off color silicone inclu
We evaluate these during quality control for safety risk, if they will change the care of a toy, or if they are a noticeable aesthetic flaw from a distance. Anything that is a safety risk is not sold, and anything that requires a toy to be cared for more carefully like a nick is marked as a whoops. Aesthetic differences like a larger fleck of pigment may be marked as a whoops if we deem it very noticeable and affecting the overall look of a toy, or may not be considered a whoops if we deem it less noticeable and requiring no extra care.
Do you ship internationally?
We are based in the United States and ship internationally. Customers are responsible for all import duties.
What is a pour? What does fade/marble/split/etc mean?
A pour is the picking of one or more pigments to color the silicone, the mixing of those with the silicone, and then the technique of pouring the liquid silicone of those colors into a mold. Silicone is a viscous liquid when we are working with it, we can control some aspects of the pouring process but it sure seems to have a mind of its own as well, so the way it may layer or pattern when filling the mold can be unpredictable. We do have words for certain types of pours, which for us means we do that pour in a certain technique that through experience we have found creates a certain type of result.
A fade is a gradient of one color to another. For example, a fade of yellow to red may start with yellow at the tip of the toy, and the yellow will darken to orange and then to red in a slow gradient as you progress down the shaft to the base.
A marble is a mix of several colors in a seemingly random pattern, in which you can still distinguish the individual colors (although there may be some fading between them). For example, a marble of blue, green, red, and yellow would have spots on the toy of each of those colors, and would not be the brown blend they might be if just all stirred together. A spiral marble is a variation in which the colors spiral down the toy, reminiscent of a candy cane or barber shop pole.
A split is when there are two or more horizontal stripes on a toy. Usually a split is seen between the base and shaft, although it can be done at any area. If ordering a split MTO it will be done between the base and shaft. A vertical split are vertical stripes of color on a toy. A split may be a perfectly straight clean line, or may blur a little, almost like a small fade in just that tiny area where the colors meet.
A ribbon is a pattern that happens when silicone folds over on itself during pouring. Ribboning can take many forms and look similar to a marble, but often creates tighter thinner bands of multiple colors.
What can I expect when I order a MTO?
When you order a MTO, we will pour the toy in the model, size, and firmness you choose with the pour style and colors of your choice. The colors and pour style chosen may still have variation from one toy to another. For example, we pigment more lightly for fades, so if you ordered the same colors in a fade and a marble, the colors may look more saturated and opaque in the fade and more translucent and less saturated in the fade. Marbles may also vary wildly, we use the same techniques for each pour, but the firmness or the mood of the silicone on any given day can affect the appearance of the final result. We can’t promise all toys in a certain coloration will look the same because silicone is unpredictable and this is a lot of art as well as science. We are not a large production company making hundreds or more of identical items, we are a small business of a few humans, making artsy hand-crafted dongs to bring a little more whimsy and joy into finding a safe sex toy. The toy you get will be one of a kind.
What is confetti? Why is there an upcharge?
Confetti is a unique style of pour in which shapes are created out of the same silicone used to make the toy and put in the mold to cure with it encapsulated inside the toy. Creating our confetti pours is a time and labor intensive process, one that also has a lot of research behind it to ensure its safety and durability. We upcharge for this pour type because of the amount of time and labor it takes to create these toys.
Can I custom confetti? What if I’m willing to pay more?
We do not offer confetti MTOs at this time. Confetti toys are both more time and labor intensive to make, and have higher rates of failure. MTOs can be more time consuming than drop toys to begin with, and for us to make them viable they need to fit into our workflow and be doable by any individual in the shop. Confetti just unfortunately doesn’t fit what we would need it to for use to be able to offer it for MTOs.
What is hand painting? Is it safe?
Hand painting is done by individually pigmenting small amounts of the same silicone used to make a toy, and painting with those into the mold. Then the remainder of the toy is poured before the painted areas have cured, so they cure as a seamless part of the toy. We believe it to be just as safe as any other pour type (like drips or splits) where one part of the toy is poured and then another is poured afterwards, but before the first part has cured. We have stress tested it and not found any different between hand painting and other pour types in regards to durability or safety.
Why do some firmnesses or pour types have an upcharge?
Some pour styles such as confetti or hand painting are time intensive processes requiring great precision and attention to detail. As with any artwork, it comes at a cost for the time of the artist as well as all other aspects that go into creating your toy. Some firmnesses such as near clear are difficult and time intensive to work with and have greater rates of failure. We understand they are not an affordable option for everyone, and we have many other pour styles and firmnesses that can be chosen at a lower cost.
Can you teach me how to do this? Will you answer my questions about xyz technique?
I only wish we could, I want nothing more than to see more shops offering body safe fantastical creations popping up! We usually don’t have the time to spend teaching others this craft or answering detailed questions on how to do a certain technique or pour. We are incredibly friendly though and love to hear from people, so please don’t hesitate to reach out and ask if you have questions about our products or are curious about why xyz technique is said to be so hard, or why a certain firmness seems to marble differently, etc. We may not be able to answer every single question for lack of time, but if we are able to address questions, we will!
What's a lube tube and how does it work?
Lube tubes are a silicone tube that is placed in the mold before a toy is poured so the toy cures around it. The opening at the base is silpoxied around the tube to create a more stable bond. Toys with lube tubes come with a syringe to attach to the end of the house. The syringe can be filled with a water based lube and attached to the hose so that the lube can be pushed through the toy during use and out the tip. This can be used to add lubrication during use for a more comfortable experience, or to simulate orgasm for a more fulfilling fantasy. For detailed care instructions on how to care for lube tube toys, please review our care guide. (edited)
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